Overview
Assessing vendors is tricky. Large, regulated organizations must demonstrate due diligence in vendor assessment but often do not know how. This results in a great deal of busywork required of vendors and organizations. Smaller organizations don't know what to look for and end by selecting based on price instead of value. This results in service failures and vendors that exploit their customers as long as they can. Assessing Vendors demonstrates how to walk the line between under- and over-assessing, so decisions can be made on sufficient data without digging too deeply or making decisions too quickly. This hands-on guide illustrates an iterative approach to vendor analysis, so you can rapidly filter out the vendors that are clear failures and then select likely winners. It will then show you how to do progressively deeper dives into the likely winners so you can select a preferred vendor. Finally, you will learn how to negotiate with your preferred vendor to get reasonable prices and services.
