Library listservs and websites are littered with examples of surveys that are too long, freighted with complex language, and generally poorly designed. The survey, however, is a widely used tool that has great potential if designed well. Libraries can implement surveys for a variety of purposes, including planning, program evaluation, collection development, and space design. This book offers librarians a contemporary and practical approach to creating surveys that answer authentic questions about library users. The authors have experience designing, deploying, and analyzing quantitative and qualitative data from large-scale, web-based user surveys of library patrons as well as smaller survey instruments targeted to special populations. Here, they offer library professionals a guide to developing-and examples of-concise surveys that gather the data they need to make evidence-based decisions, define the scope of future research, and understand their patrons.