Small talk is not as small as you might think. It's the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something we all do every day with people we know. Strangers throw some people off, but graceful social conversation can be learned. This book covers the inner and outer aspects-from the right attitude to how to dress, move around, and introduce yourself. Most importantly, she lays out a series of simple, memorable conversational strategies that make it easy to go from Nice weather we're having
to a genuine, rewarding give-and-take. But she won't tell you what to say. You already have what you need inside you; she merely provides the keys to unlock it. Small talk is the language of creating of a safe, courteous social space. After you read this book, you'll wonder what all the fuss was about.