secondary-account-menu

Profile

Orders

Wish List

Fast Order Entry

My Account

config

footer-menu

Academic Institutions

K-12

Public Libraries

Government and Special Libraries

Statewide Programs

Institutions

Databases

Primary Sources

Digital Humanities Tools

eLearning

Schools/K-12 Curriculum

Books

Large Print Books by Thorndike Press

Products

Find Your Rep

Product Support

Technical Support

Customer Support

Admin Tools

Accessibility Policy

Support

About Us

Blogs

Press Center

Events

News

Careers

Partnerships

Contact Us

Our Company

%1 products have been added to your cart but %2 have been backordered and will be fulfilled when stock is available

Product on backorder

Current quantity limit is [maxProductQuantity], please, navigate to the cart page and change quantity of product

You will be able to resubmit promo in ${countdown} seconds. test

Please note that the taxes displayed on our website are estimated and subject to adjustment. The actual tax charges will be determined and settled during the final invoicing of your order

product-detail-component

footer-social-menu

Sign Up for Emails

CONNECT WITH GALE

Stay up-to-date with the latest Gale news, exclusive offers, and more.

facebook

linkedin

instagram

youtube

SOCIAL ICONS

products

Marketing materials, training documents, discovery services

cengage:card

FIND YOUR SALES REPRESENTATIVE

cengage:column

Get marketing materials, training documents, discovery services.

PRODUCT SUPPORT

CUSTOMER SUPPORT

Report technical issues, errors, check system status

TECHNICAL SUPPORT

Manage product preferences, generate usage reports, simplify administrative tasks.

ADMIN TOOLS

support

cengage:galethorndikeseo

container

zone1

Would you like to go to the Gale {{RECOMMENDED_COUNTRY}} site instead?

It looks like you're visiting from {{DETECTED_COUNTRY}}.

main

mega-menu

Browse by Institution Type

Browse by Product Type

gale-footer

secondary-storefront-menu

footer-legal-menu

Terms of use

Privacy

FIND YOUR REP

support-order-2

zone2

single-column

Account Information

bundle-connector

secondary-primary-menu

Request a Trial

footer

zone3

footer-social-menu-component

footer-menu-component

You may already have access to Gale content through your institution.

STUDENTS AND RESEARCHERS

header

International

North America

China

Japan

Latin America

Brazil

Region

Set your region:

support-order-1

header-component

footer-legal-menu-component

PIVOTING DURING PANDEMIC: IDEAS FOR SERVING YOUR COMM

Library & Information Science

Education & Professional Development

Gt Product Group

Binding Format

Marketing Imprint Name

B2B GT

CL Carton Count

Imprint Name

B2B & B2C

<P>When the pandemic suddenly forced many public libraries to close their doors or limit patron access, library staff redoubled their efforts to serve their communities in every way possible. Demonstrating their resilience by quickly pivoting to new modes of service, public libraries are continuing to offer innovative yet practical ways to connect patrons to the information and services they need and enjoy. Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association (PLA) and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services. No matter your library’s current situation or outlook for the future, you’ll be inspired to adapt their ideas to suit the needs of your own organization. Among the initiatives and topics explored are: homebound delivery; citizen science programs; virtual reference advice; services to small businesses; remote readers' advisory and book chats; early literacy storytimes; health services outreach; tech guidance for patrons; wifi hotspot lending; and tips for social media and marketing.</P>

Pivoting During the Pandemic

PROFESSIONAL & REFERENCE

Duration

Duration Unit Of Measure

Transaction Type

Front Cover.
Half Title Page.
Title Page.
About the Authors.
Copyright Page.
Contents.
Introduction: The Anytime, Anywhere Library.
1: Fostering Social Connections and Local Community During a Global Pandemic.
2: Engaging Your Community with Digital Author Events.
3: Providing a Seamless Virtual Reference Experience.
4: A Genealogy Library in the Pandemic Age.
5: Hotspot Lending During a Pandemic.
6: Moving Health and Wellness Online At Your Library.
7: Community Can Happen Anywhere.
8: A New Reader&#x2019;s Advisory Service During the Pandemic.
9: Improving Accessibility in Virtual Programs and Services.
10: Storytime in the Summer of Covid-19.
11: The Genealogy Roadshow: Using Partnerships to Enhance Virtual Programming Offerings.
12: Moving the Library&#x2019;s Educational and Career Programming Online.
13: Serving Older Adults During a Worldwide Pandemic.
14: Never Let a Crisis Go to Waste Removing Customer Barriers During Covid-19.
15: Helping Students Succeed During Covid-19.
16: Panic, Pivot, and Press Play: Launching Virtual Services for Businesses and Nonprofits.
17: Early Literacy Services During Library Closures.
18: Tech Support in Public Libraries During the Covid-19 Shutdown.
19: Moving Book Clubs and Reader&#x2019;s Advisory Online.
20: The Connecting Power of Social Media.
21: Continuing Cultural Inclusivity Programming During Covid-19.
22: Walk This Way: Service Design for Clarity in a Disaster.
Appendix: Understanding Your Library&#x2019;s Impact: Assessment and Evaluation of Virtual Services.
About the Contributors.
Index.

Pivoting During the Pandemic.css-1p8rvzy{position:absolute;padding-left:8px;}

Pivoting During the Pandemic