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PIVOTING DURING PANDEMIC: IDEAS FOR SERVING YOUR COMM

Library & Information Science

Education & Professional Development

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B2B & B2C

<P>When the pandemic suddenly forced many public libraries to close their doors or limit patron access, library staff redoubled their efforts to serve their communities in every way possible. Demonstrating their resilience by quickly pivoting to new modes of service, public libraries are continuing to offer innovative yet practical ways to connect patrons to the information and services they need and enjoy. Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association (PLA) and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services. No matter your library’s current situation or outlook for the future, you’ll be inspired to adapt their ideas to suit the needs of your own organization. Among the initiatives and topics explored are: homebound delivery; citizen science programs; virtual reference advice; services to small businesses; remote readers' advisory and book chats; early literacy storytimes; health services outreach; tech guidance for patrons; wifi hotspot lending; and tips for social media and marketing.</P>

Pivoting During the Pandemic: Ideas for Serving Your Community Anytime, Anywhere

Professional & Reference

Pivoting During the Pandemic

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Duration Unit Of Measure

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Front Cover.
Half Title Page.
Title Page.
About the Authors.
Copyright Page.
Contents.
Introduction: The Anytime, Anywhere Library.
1: Fostering Social Connections and Local Community During a Global Pandemic.
2: Engaging Your Community with Digital Author Events.
3: Providing a Seamless Virtual Reference Experience.
4: A Genealogy Library in the Pandemic Age.
5: Hotspot Lending During a Pandemic.
6: Moving Health and Wellness Online At Your Library.
7: Community Can Happen Anywhere.
8: A New Reader&#x2019;s Advisory Service During the Pandemic.
9: Improving Accessibility in Virtual Programs and Services.
10: Storytime in the Summer of Covid-19.
11: The Genealogy Roadshow: Using Partnerships to Enhance Virtual Programming Offerings.
12: Moving the Library&#x2019;s Educational and Career Programming Online.
13: Serving Older Adults During a Worldwide Pandemic.
14: Never Let a Crisis Go to Waste Removing Customer Barriers During Covid-19.
15: Helping Students Succeed During Covid-19.
16: Panic, Pivot, and Press Play: Launching Virtual Services for Businesses and Nonprofits.
17: Early Literacy Services During Library Closures.
18: Tech Support in Public Libraries During the Covid-19 Shutdown.
19: Moving Book Clubs and Reader&#x2019;s Advisory Online.
20: The Connecting Power of Social Media.
21: Continuing Cultural Inclusivity Programming During Covid-19.
22: Walk This Way: Service Design for Clarity in a Disaster.
Appendix: Understanding Your Library&#x2019;s Impact: Assessment and Evaluation of Virtual Services.
About the Contributors.
Index.

Pivoting During the Pandemic: Ideas for Serving Your Community Anytime, Anywhere.css-1p8rvzy{position:absolute;padding-left:8px;}

Pivoting During the Pandemic: Ideas for Serving Your Community Anytime, Anywhere