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Customer Service for Hospitality and Tourism

EBK: CUSTOMER SERVICE FOR HOSPITALITY AND TOURISM 4

Industry

Business & Economics

Tourism and Hospitality

Gt Product Group

Binding Format

B2B GT

Imprint Name

B2B & B2C

<P>Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on <Q>Customer service and sustainability</Q>. Explains not only the theory behind the importance of customer service but how to put this theory into practice.</P>

Customer Service for Hospitality and Tourism.css-1p8rvzy{position:absolute;padding-left:8px;}

Customer Service for Hospitality and Tourism