Delays to our order, billing, and return processing: Please place orders before March 28, 5PM for early April fulfillment to ensure minimal disruption. From March 28, 5 PM ET - April 7, 8 AM ET, we will experience delays to ordering, billing, and returns as we prepare to process orders ahead of system upgrades. During this period, our eCommerce websites will be unable to accept orders. Orders placed through all other channels will be processed starting on April 7. To place a Thorndike Press order during the delayed service period, please call 800.877.4253, Option 2 or email thorndikeses@cengage.com. Please reference our FAQ document for additional information.