Capturing Loyalty: How to Measure, Generate, and Profit from Highly Satisfied Customers
Business Reference Guide: Workplace Dynamics
Business Reference Guide: Investments & International Finance
Business Reference Guide: Decision Making & Crisis Management
Business Reference Guide: The Financial Applications of Mathematical Statistics
The Future of Technology: What Is the Future of Virtual Reality?
Boomers 3.0: Marketing to Baby Boomers in Their Third Act of Life
Business Reference Guide: The Environment & Areas of Social Responsibility
Business Reference Guide: Accounting Applications, Systems & Methodologies
Business Reference Guide: Studies in Marketing & Advertising
Business Reference Guide: Pricing Strategies & Monetary Policies
Business Reference Guide: Managing Business Scenarios
Business Reference Guide: Health Care Policies & Insurance
Fundamentals of Project Management
Technology and Events: How To Create Engaging Events
Etiquette and Taboos around the World: A Geographic Encyclopedia of Social and Cultural Customs
Models of Proposal Planning & Writing
The SAGE Encyclopedia of Corporate Reputation
Driven by Difference: How Great Companies Fuel Innovation Through Diversity